Can't get anyone to answer the phone after 3 calls for a simple quote. I guess they don't need the business.
I have worked with both the old owners (the actual Gabi) and now the new owners. The current owners exceeded my expectations. My 2011 Equinox was in dire straights. The engine literally blew up and needed a replacement engine. I was out of warranty by 9K miles. In my shopping around for prices, I talked with Adam and had him quote the replacement. He was almost $2K less than my other quote and offered a great warranty on the engine. I had it towed there and they did the work. They were quick and extremely knowledge. It had a small issue after the replacement and they took care of it with no questions or additional cost (needed engine sensors replaced). Great job guys! My car is running great. Thank you to everyone over there!
GREAT service...they exceeded my expectations for service and professionalism!
My experience was I gave my car to change the tire rods and when I collected it there was front bumper damaged and I asked them how did this happen then the management started blaming me that I have damaged the bumper. Then I told to check their cameras and told to show me the video footage then they started a story telling that their camera dint record only my car and then the management started shouting at me and behaved very bad.
The new mechanics and the management is very very bad and also they want to Blame everything on the customers.
I took my car here in November of 2015. After getting suspension and break work done, I took my receipt to someone I know who used to be an auto mechanic to see if it seemed reasonable. He said the costs were high, and that there was no reason for performance brakes to have been put on a Dodge Caliber as the kind on the receipt were more for sports cars and the like. Fast forward to today, I take my car in for a suspension problem. Part of the suspension was broken due to the poor quality struts that were put on my car that I was charged a lot for. I asked what kind of brakes were on my car and he said they were standard brakes, not the high performance ceramic brakes that I paid for and didn't need anyway. I took pictures of these issues before they put the tire back on so I could show them to my friend for a second opinion, to make the new mechanic wasn't trying to get extra work, and the new mechanic is correct. Unfortunately I seem to have thrown my receipt away while cleaning my car, so there is nothing I can do to report this unethical shop.
Thanks to Josh, Tim, and Adam!..especially!
Meineke Car Care Center is a US Car Repair based in Farmington Hills, Michigan. Meineke Car Care Center is located at 29805 Grand River Ave, Farmington Hills, MI 48336, USA.
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